04-09-2017 04:29 PM
My HP Pavilion x360's screen is black. The computer turns on but the screen remains blank. The Caps Lock LEDs blink, but that is all. Ive tried to do a hard reset but nothing happens. I read that the LEDs are emitting a blink code for a CPU issue, but I don't know how to fix the problem.
04-09-2017 11:36 PM
Please follow this HP document: https://support.hp.com/in-en/document/c01732674
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