cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 1
109
Flag Post
HP Recommended

Blank led screen and hdmi but separate vga display show ok

hp 635
Microsoft Windows 10 (32-bit)

After having looked on TV with hdmi connection I have no lcd display and np more hdmi. Only VGA on an old acer al1914 works.

I have updated drivers and BIOS. Hard reset with battery disconnected does not fix problem.

Projector setting does not work and I can not adjust screen brightness with f3 or f4 buttons.

Properties tell drivers work ok. Unisnstalling and reinstalling amd driver does not cure.

 

Please suggest other possible actions before I leave it for repair.

 

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation