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HP Recommended
HP 17.3 inch Laptop PC 17-c0000 (2W0J7AV)
Microsoft Windows 11

My laptop suddenly got a blank screen. I have asked for help and HP gave me so many solutions but still no luck. Like the BIOs screen and restart the system. If I connect to a monitor it works fine.

the laptop is only 3 months old which is a joke really considering it’s not that old. 
Required for work 

1 REPLY 1
HP Recommended

Hi @PaulM95

 

Welcome to the HP Support Community. I see that you are facing screen-related issues with your HP 17.3 Inch Laptop PC 17-C0000 (2W0J7AV). We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.