Blank screen on hp omen 15

[Aokman]

My screen on hp omen 15 got blank when I was working on it and then restarted. Now it's not showing anything when I restart it.

I already tried connecting an external monitor to it and it working fine but it's always showing auto repair screen. I tried every different thing to rectify the problem but the display on my laptop is still not working. Please help

[Nirvana_95]

Hi @Aokman 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that your system is stuck on the black screen. Do not worry, we are here to help you with it.

May I know from when are you facing this issue?

Did you make any hardware or software changes to it?

Please follow the troubleshooting steps shared in the link below and let me know the outcome of it: https://support.hp.com/in-en/document/c01997899 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @Aokman

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!