Brand new Pavilion dv7, HP TrueVision HD webcam not detected

[M-Wilson]

Wow, thank you for the picture.  I had no idea where to look for the loose connection.  Once I popped the bezel open, I used a small screw driver (not the best choice cause I saw some tiny sparks when I pressed up on connector) my computer dinged and the installing new hardware bubble popped up.  Once done, I checked Device Manager and there it was.  After that, I launched YouCam and everything is working perfectly.  Thanks a bunch.

[JustToComment]

This worked!  I've been trying to figure this out for about 2 years on and off and just found this post - easy fix.  Thank you sooooooooooooooooooooo much for sharing and for the picture!  You rock!

[Soultaker2313]

Man you are a life saver.i been looking everywhere to fix my mic so i can talk to some friends on a game and this post here helped me alot,thank you so much

[HandyPC]

Thanks!! That was it for me on my DV7

[wlievens]

THANK YOU SO MUCH!!!!!!!!!!!!!!!!!!!!!!!!

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@Bastiaan_Bos_NL wrote:

Hi Vitor

here you go the bevel was kind of a tricky thing just be gentle it will work.

Hope this helps.

kind regards Bastiaan

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[Sticky_Vicky]

What if there is no "Imaging Devices"  in Device Manager? I also have an HP Pavilion dv7

[sojrner]

It is indeed one of the symptoms. When the connector is loose and you get the webcam not detected message, it will also be missing in Device Manger. Reference M-Wilson above where after reconnecting, it appeared in the Device Manager list (under Imaging Devices).

[Eagle1977]

My webcam stopped working but I have not used it in over a year

Model # of Notebook DV7 3065 dv

Using Windows 7 Home Premium

Under Hardware ID  

USB|VID_064E&PID_C107&REV_0231&MI_00

USB|VID_064E&PID_C107&MI_00      

[las911]

I have the HP Pavillion dv7t-6c00.  I used the Youtube video above to fix my problem.

Troubleshooting steps:

1. I went to task manager and saw that YCMMirage.exe was running

2. I went to the start menu and opened CyberLink>YouCam. It said there was no camera present

3. I opened device manager (same as in the YouTube video) and there was no HP TrueVision HD (no camera device!) under Imaging devices

4. I said "nothing ventured, nothing lost" to myself and followed the YouTube video to carefully open the bezel.  I found the white connector and I carefully pushed up on it using a credit card.  Magic!  HP TrueVision HD is now in the Devide Manager under Imaging devices.

Great Video... Thank you!!!!!