Post new question
Question
Brand new Pavilion dv7, HP TrueVision HD webcam not detected
Replies (197)
Reply
 
Student
Posts: 1
Member Since: ‎02-23-2012
Message 61 of 198 (4,186 Views)

Re: Brand new Pavilion dv7, HP TrueVision HD webcam not detected

I applied pressure to the white connector as well and everything worked.  Horrible quality control.

Student
Posts: 1
Member Since: ‎02-25-2012
Message 62 of 198 (4,126 Views)

Re: Brand new Pavilion dv7, HP TrueVision HD webcam not detected

Thanks for solution, helped me. My wire connector has also been lightly disconnect. Repair time = 30s. Thank You very much.  (Pavilion dv7 a6p60ea)

Foto from   Bastiaan_Bos_NL  (12-29-201104:40 PM)  is very useful.
 Smiley HappySmiley Happy

Honor Student
Posts: 3
Member Since: ‎02-26-2012
Message 63 of 198 (4,045 Views)

Re: Brand new Pavilion dv7, HP TrueVision HD webcam not detected


Bookworm wrote:

Hi to everyone on this thread with a DV7 and the webcam issue,

Please do go ahead and list your model and product number as asked previously.

Don't put your serial number, that is private and for one-on-one support, not open forums.

 

I would like to ask you for one other piece of information please, and that is the "Vendor ID" of the Webcam on your specific unit.

If you already know where to get this this groovy, if not I'll hopefully make this easy to find for you.

1. Go to device Mgr, yes there are many ways but one is to type Device into the start search field and select Device Manager from the list.

2. Click on where it says "Imaging Devices" ( I'm hoping at this point it shows you "HP TrueVison HD)

3. Double click on "HP TrueVison HD" and you should the properties window with 3 tabs (general, driver & details)

4. Click on the "details" tab and look for the property dropdown menu, it probably says "Device Description" when you first go in.

5. Choose "Hardware ID's" and you will see a long string of Alphanumerics, just look for where it says VID_XXXX the 4 x's will in fact be a series of 4 numbers and letters, that is your vendor ID for this device Smiley Happy

 

Here is a picture from the dv4 I have, you can see my Vendor ID is VID_174F

 

Vendor ID's.JPG

 

Thank you for helping us to help you.


 

Student
Posts: 1
Member Since: ‎02-29-2012
Message 64 of 198 (3,926 Views)

Re: Brand new Pavilion dv7, HP TrueVision HD webcam not detected

la webcam de mi laptop hp pavlion dm1 no es reconocida y no me funciona. necesito el driver para reinstalarla

Student
Posts: 1
Member Since: ‎03-01-2012
Message 65 of 198 (3,859 Views)

Re: Brand new Pavilion dv7, HP TrueVision HD webcam not detected

So what happens if I do not have the 'Imaging Devices' tab under my device manager tab?

Intern
Posts: 18
Member Since: ‎12-24-2011
Message 66 of 198 (3,852 Views)

Re: Brand new Pavilion dv7, HP TrueVision HD webcam not detected

Read previous posts your hardware is probably disconnected due to short webcam cable behind the bevel. succes

Top Student
Posts: 4
Member Since: ‎07-25-2011
Message 67 of 198 (3,838 Views)

Re: Brand new Pavilion dv7, HP TrueVision HD webcam not detected

Imaging devices not coming in Device Manager as well. What to do?

Top Student
Posts: 4
Member Since: ‎07-25-2011
Message 68 of 198 (3,838 Views)

Re: Brand new Pavilion dv7, HP TrueVision HD webcam not detected

Imaging Devices is not coming under Device Manager. What should I do?
Student
Posts: 1
Member Since: ‎03-02-2012
Message 69 of 198 (3,834 Views)

Re: Brand new Pavilion dv7, HP TrueVision HD webcam not detected

The problem for many many people is a loose connector to the camera.  You have to take the bezel (the plastic trim around the edge of your screen) to get to the connector.  The connector is located about one inch to the right of the camera module.  When you fully incert the connector into it's socket, the camera works.  You can verify it is working by looking in Device Manager under the imaging devices for your camera to be listed.  You could also run a program like Skype or YouCam to make sure it works.

 

The following link is to instructions on how to take the bezel off of your screen.

http://www.insidemylaptop.com/remove-lcd-screen-inverter-board-hp-pavilion-dv7-notebook/comment-page...

 

 

Top Student
Posts: 6
Member Since: ‎03-02-2012
Message 70 of 198 (3,823 Views)

Re: Brand new Pavilion dv7, HP TrueVision HD webcam not detected

MINE SHOWS NO IMAGING DEVICES AT ALL - ONLY IF I PLUG IN MY LOGITECH WEBCAM THEN IT SHOWS IMAGING DEVICES BUT NO LISTINGS FOR HP TRUEVISION HD - ABSOLUTELY NONE AND NOTHING LIKE THAT AT ALL.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation