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Bright white spot on X360 Screen

HP Pavillion X360
Microsoft Windows 10 (64-bit)

HI, new HP Pavillion X360 11.6" great little computer but I noticed a Bright white spot right in the middle of the screen, I see it on a light background and it shows on a dark background if you look hard enough, I have had the notebook for 2 weeks and noticed it 2 days ago. What can I do? 

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Bright white spot on X360 Screen

Hello DRFP,

 

 

Please check the same Bright white spot in the BIOS screen using F10 key at the start up.

If yes, then its a hardware Failure ( Display)

 

 

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Thank You,

GBL84

I am not an HP Employee

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Yes its there all the time 

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Bright white spot on X360 Screen

 I would like to confirm that this is hardware issue and I strongly recommend you to immediately Contact HP Technical Support over the Phone for further assistance without any delay to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer

 

The display needs replacment to resolve the issue. HP will do it underwarranty terms and conditions.

 

Verify the warranty status here:

 http://support.hp.com/us-en/checkwarranty   

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 

 

 

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