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Student
Posts: 1
Member Since: ‎05-06-2016
Message 1 of 3 (122 Views)

Brightness is not adjusting

Product Name: hp 241 g1
Operating System: Microsoft Windows 8 (64-bit)

The screen Brighteness is being the same its unable to adjust, I tried all sort of things but invain. So finally I came to know that, there is some PCI Device is not installed. Kindly tell me where to find that and how to install.

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Provost
Posts: 34,325
Member Since: ‎11-12-2008
Message 2 of 3 (111 Views)

Re: Brightness is not adjusting

Provost
Posts: 94,369
Member Since: ‎07-13-2010
Message 3 of 3 (93 Views)

Re: Brightness is not adjusting

Hi:

 

HP only supports your PC for Windows 8.1.

 

So you don't have the W8 graphics driver needed to adjust the screen brightness.

 

The PCI device needs the Realtek card reader driver.

 

You can try the one from the HP 255 G1 and see if that works...

 

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

 

ftp://ftp.hp.com/pub/softpaq/sp61501-62000/sp61563.exe

 

Try the W8 graphics driver from that model as well...

 

This package provides the AMD High-Definition (HD) Graphics Driver and Catalyst Control Center for supported notebook models that are running a supported operating system. For notebooks with switchable graphics modes, this package includes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under battery power) and a high-performance graphics mode. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

 

ftp://ftp.hp.com/pub/softpaq/sp62501-63000/sp62716.exe

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