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Message 1 of 2
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Flag Post

Brightness issue

HP Recommended
Hp omen 15
Microsoft Windows 10 (64-bit)

I bought a brand new hp omen 15 and it turns out that I can't change my screen brightness what so ever.

I've tried everything including updating the BIOS drivers and also tried resetting the device but didn't help.

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Pradhyumna_UR

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Did you make any changes on the settings of your PC prior to the issue?
  • When was the last time it worked fine?

While you respond to that, let's try this YouTube link: https://www.youtube.com/watch?v=FfkOlNfTgCU

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

ECHO_LAKE
I am an HP Employee

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