Broken Display.

[Gypsygirl915]

I have a cracked 17" touchscreen display on my laptop. I would like to replace it. I'm looking for the part number of this display and/or all displays that will fit my model.  

[Echo_Lake]

@Gypsygirl915

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

After reading your post, I did go through the Maintenance and Service Guide of your product and found the part details: 856597-001 Display bezel, also you can refer to the  Display assembly subcomponents 21 for more details on the Display assembly. 

Just by entering the part number in the google search bar, you will be able to find the website selling those parts. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Gypsygirl915]

Echo, thanks for your reply. I'm not sure the bezel is the part that I need. I believe that I have a cracked LCD. I can't find that part number in the display section of the maintenance manual that you referred to me. Could you please clarify?

[Echo_Lake]

@Gypsygirl915

Thank you for posting back. 

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!