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‎03-23-2023 12:57 PM

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 13-bd0000 (172M7AV)

How do I get my HP Envy X360 hinge and screen fixed under the Care Pack Warranty that I purchased. I cannot find anywhere where it explains how to make a claim.

Category:
1 person had the same question
1 REPLY 1

‎03-24-2023 07:56 AM

HP Recommended

Hi @Bob887,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP as it needs repair. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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