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Kds44
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Message 1 of 2
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Flag Post

Broken/Loose Hinge on HP Pavilion X360 convertibale

HP Recommended
Pavilion X360
Microsoft Windows 10 (64-bit)

Hi there, I have a problem with my HP Pavilion X360 14 convertible laptop. The left side hinge is either broken or loose and it affects the screen at the lower left corner of my laptop, which pops out the casing, as I open the laptop. I suspect the hinge has broken/come away from the top casing or casing has broken where the hinge attaches although this is not visible. While the laptop operates okay I'm concerned the issue will get worse and wondered if I can obtain replacement hinges/casing to fix this?

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Kds44

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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