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Scully2
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Message 1 of 2
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Broken Screen Need repair

HP Recommended
Envy Laptop
Microsoft Windows 10 (32-bit)

Hi

I have a touch screen laptop that i have managed to crack the screen on. Can HP i this and i so how do you contact them

 

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WAWood
Level 16
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Message 2 of 2
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HP Recommended

@Scully2 

HP is not a general repair outfit, so they don't fix PCs that you break; instead, they only do warranty repairs -- and that is when they deem the PC has failed due to a component defect.

 

If you want to see if this can be fixed under the warranty, you will have to contact HP yourself -- we can not do that for you.

 

UK HP contact info: http://support.hp.com/gb-en/contact-hp/

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

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