cancel
Showing results for 
Search instead for 
Did you mean: 
Scully2
New member
1 0 0 0
Message 1 of 2
120
Flag Post

Broken Screen Need repair

HP Recommended
Envy Laptop
Microsoft Windows 10 (32-bit)

Hi

I have a touch screen laptop that i have managed to crack the screen on. Can HP i this and i so how do you contact them

 

1 REPLY 1
WAWood
Level 16
Level 16
33,816 30,708 3,071 7,583
Message 2 of 2
Flag Post
HP Recommended

@Scully2 

HP is not a general repair outfit, so they don't fix PCs that you break; instead, they only do warranty repairs -- and that is when they deem the PC has failed due to a component defect.

 

If you want to see if this can be fixed under the warranty, you will have to contact HP yourself -- we can not do that for you.

 

UK HP contact info: http://support.hp.com/gb-en/contact-hp/

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation