profaniti Student
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Broken display - how to get a replacement

Spectre x360
Microsoft Windows 10 (64-bit)

Hello - 

 

I have a situation where my laptop screen has been smashed in transport.

 

I tried to phone the UK repair center for a quote (my machine is 2 months out of warranty) - but because the machine originally came from the US they are unable to help me.  

 

Could someone please advise on the best course of action here - I am happy to pay to get the screen replaced, but I need to know how to do this.

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Broken display - how to get a replacement

Hey @profaniti, 

 

Thank you for joining in on the HP Support Forums to ask questions and get answers! I read your post and see that your display is damamged and needs to be replaced. To better assist you, could you please provide me with your Model Number (How Do I Find My Model Number or Product Number?) so that I can find your product specifications? 

 

Look forward to hearing from you. 

Have a great day! Smiley Happy

EmeraldAvenger
I work on behalf of HP


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