profaniti Student
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

Broken display - how to get a replacement

Spectre x360
Microsoft Windows 10 (64-bit)

Hello - 


I have a situation where my laptop screen has been smashed in transport.


I tried to phone the UK repair center for a quote (my machine is 2 months out of warranty) - but because the machine originally came from the US they are unable to help me.  


Could someone please advise on the best course of action here - I am happy to pay to get the screen replaced, but I need to know how to do this.

2840 2757 184 356
Message 2 of 2
Flag Post
HP Recommended

Broken display - how to get a replacement

Hey @profaniti, 


Thank you for joining in on the HP Support Forums to ask questions and get answers! I read your post and see that your display is damamged and needs to be replaced. To better assist you, could you please provide me with your Model Number (How Do I Find My Model Number or Product Number?) so that I can find your product specifications? 


Look forward to hearing from you. 

Have a great day! Smiley Happy

I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation