08-01-2016 06:54 AM
I have a situation where my laptop screen has been smashed in transport.
I tried to phone the UK repair center for a quote (my machine is 2 months out of warranty) - but because the machine originally came from the US they are unable to help me.
Could someone please advise on the best course of action here - I am happy to pay to get the screen replaced, but I need to know how to do this.
08-03-2016 12:46 PM
Thank you for joining in on the HP Support Forums to ask questions and get answers! I read your post and see that your display is damamged and needs to be replaced. To better assist you, could you please provide me with your Model Number (How Do I Find My Model Number or Product Number?) so that I can find your product specifications?
Look forward to hearing from you.
Have a great day!
I work on behalf of HP
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