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HP Recommended
HP ENVY x360 Laptop - 15m-ee0013dx
Microsoft Windows 11

My laptop is starting to break. You can visibly see where the hinge is starting to break and warp, which is pushing the corner of the screen to push out. This laptop isn't even 3 years old. I use it regularly and carefully open and close it. I need to know about any option for me to possibly send it to a repair center to be fixed correctly so I can continue to use my laptop for several more years. 

1 REPLY 1
HP Recommended

@sephi9999 

 

Welcome to the HP support community.

 

I understand that you are getting hinge issues with the notebook, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.