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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
ENVY x360
Microsoft Windows 10 (64-bit)

The camera icon to tell me that my camera is ON is present on screen constantly, in front of all other applications.  I have restarted numerous times and have reinstalled my anti-virus software.  I have been into my camera settings and switched it off but it remains on the screen all the time.Camera Icon.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@KT-Marie


Welcome to HP Community

 

I have gone through your Post and would like to help

 

- Try reinstalling the Webcam driver from Device Manager

 - Select the Start  button, type Device Manager, and select it from the list of results.
- Look for Camera or Imaging Device and expand the List
- Look for Camera driver then right-click it, and select Update Driver.
- Select Search automatically for updated driver software.
- If these steps don't work, try reinstalling the driver: Open Device Manager, right-click the Camera driver and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.

 

HP Customer Support - Software and Driver Downloads 
 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@KT-Marie


Welcome to HP Community

 

I have gone through your Post and would like to help

 

- Try reinstalling the Webcam driver from Device Manager

 - Select the Start  button, type Device Manager, and select it from the list of results.
- Look for Camera or Imaging Device and expand the List
- Look for Camera driver then right-click it, and select Update Driver.
- Select Search automatically for updated driver software.
- If these steps don't work, try reinstalling the driver: Open Device Manager, right-click the Camera driver and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.

 

HP Customer Support - Software and Driver Downloads 
 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

HP Recommended

This seems to have done the trick, thank you very much!

HP Recommended

I'm glad you got this sorted out.

 

Drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

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