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Camera is clicking flipped images.

HP Recommended
HP 14s dr1009 tu
Microsoft Windows 10 (64-bit)

When I open settings, I cannot see two boxes for flip horizontal and flip vertical. When I click pictures, pictures turns flipped. During video calls also, my picture looks flipped.

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HP Support Agent
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@muskaan_ag09

 

Welcome to the HP support community.

 

You might need to uninstall the webcam driver.

To do this, open Device Manager > right-click on the device > select Properties > switch to Driver tab > click on the Uninstall Device button.

Restart your computer and then open Device Manager again and click on Action > Scan for hardware changes. (this would automatically reinstall the best drivers for it)

 

Once done, I suggest you install all the latest pending Windows updates as below and check if it helps.

  1. Go to “settings” and click on “update and security”.
  2. Under tab “Windows update”, click on the icon “check for updates”.
  3. Then once you find the pending updates install it and check.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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It did not help. I cannot see the mirror image option on camera setting.

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HP Support Agent
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@muskaan_ag09

 

Reinstall camera driver using Device Manager

  1. Open Start.
  2. Search for Device Manager, and click the top result to open the app.
  3. Expand the Imaging devices, Cameras, or Sound, video, and game controllers branch.
  4. Right-click the webcam and select the Uninstall driver option. ...
  5. Click the Uninstall button.

Run an Extensive system test to check for hardware failures.

1. Hold the power button for at least five seconds to turn off the computer.

2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.

3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.

4. Click Extensive Test.

5. Click Run once, or Loop until error. While the test is running, the time remaining and test result for each component are shown on the screen.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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Nothing worked

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HP Support Agent
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@muskaan_ag09

 

Open settings and look for two boxes for flip horizontal and flip vertical if you dont have mirror image button. uncheck and check the boxes and you will see the image reverse.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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