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Microsoft Windows 10 (64-bit)

Not able to find cameras

1 REPLY 1
HP Recommended

@shambhu20 Welcome to HP Community!

 

I understand that the camera is not working.

 

Check if the webcam is detected in the device manager, if yes, you need to reinstall the drivers using the below steps,

  • You might need to uninstall the webcam driver. To do this, open Device Manager > right-click on the device > select Properties > switch to Driver tab > click on Uninstall Device button.
  • Restart your computer and then open Device Manager again and click on Action > Scan for hardware changes. (this would automatically reinstall the best drivers for it)

Once done, I suggest you install all the latest pending Windows updates as below and check if it helps.

  1. Go to “settings” and click on “update and security”.
  2. Under tab “Windows update”, click on the icon “check for updates”.
  3. Then once you find the pending updates install it and check.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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