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HP Spectre x360 13.5 inch 2-in-1 Laptop PC 14-ef0000 (3Y838AV)
Microsoft Windows 11

Hello.

I've bumped into problem with my laptop. When I tried to use webcam lately on discord, it showed me that there is no camera. When I checked device manager, one of the system devices (HP True Vision 5MP Camera) shows code 10 error (STATUS_DEVICE_POWER_FAILURE). When I check Camera app, it says error 0xA00F4244<NoCamerasAreAttached>.

I tried every single thing imaginable to fix that, but no positive results.

Could this be result of Linux previously installed?

Thank you for any answer.

2 REPLIES 2
HP Recommended

 

Hey man, did you solve the issue ?

Then how?

I've got the same pb:

quda_0-1700476057618.png

 

HP suggested I send my laptop for hardware diagnostics, but I declined as I need it and they estimated a 2-3 week turnaround. Moreover, I'm convinced the problem is software-related, likely due to a driver issue, as it started after a Windows update.

 

HP Recommended

Hello.
To answer  you question, no, unfortunately I haven't solved the problem. It appears it's problem of the hardware. 

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