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Hello, My OMEN 27i Monitor (Product ID 8AC94AA) fell two-feet and hit the ground, during a move.  The bottom 1/5 the screen appears cracked on the inside and does not display correctly.   Is there an option for me to ship it to have HP repair it?  Would that cost (including shipping) likely exceed the cost of the monitor (about $350)?

 

The top 4/5 displays correctly.  The few HP service locations near me appear not to work on monitors.  Thank you.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.