08-02-2016 02:27 AM
08-03-2016 07:34 PM
Thank you for posting on the HP Forums!
I would like to help out! I see you are unable to disable Airplane mode do to a broken screen. I will see what I can do to get Airplane mode turned off. Do you have the product number of the computer available? Could you also provide the Windows version too please.
I suggest trying a hard reset if you are able to. Pleas check here for instructions: Hard Reset
Hit the "Accept as Solution" if we've reached a solution, and the "thumbs up" to say thanks for my help. 🙂
Have a great day:D