08-02-2016 02:27 AM
08-03-2016 07:34 PM
Thank you for posting on the HP Forums!
I would like to help out! I see you are unable to disable Airplane mode do to a broken screen. I will see what I can do to get Airplane mode turned off. Do you have the product number of the computer available? Could you also provide the Windows version too please.
I suggest trying a hard reset if you are able to. Pleas check here for instructions: Hard Reset
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