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Can't adjust brightness on HP Omen 17-cb1002ca

HP Recommended
HP Omen
Microsoft Windows 10 (64-bit)

Can't seem to adjust my brightness whether I got through the control panel, the fn keys or the icon on menu on the bottom right of Windows 10.  Help!

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HP Support Agent
HP Support Agent
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Hi@1G2T, Welcome to the HP Support Community!

I suggest you start with disabling the adaptive brightness as recent updates seems to have been enabling it and the same causes such issues:

 

Step 1: Open the “Control Panel” in the start menu.

Step 2: Find the click on “Power Options”.

Step 3: Click “Change plan settings” next to the current power plan.

Step 4: Choose “Change advanced power settings”.

Step 5: Scroll down and locate the “Display” and expand it for “Enable adaptive brightness.”

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

 

             

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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