Can't print from one company. Others work fine!

[tbmazz]

product Number 6970

Can print from other people just not the one company 

[Dragon-Fur]

@tbmazz 

In some cases, website data is formatted incorrectly for easy printing.

You cannot control the way a website formats and presents its data - it is up to the website developer to make sure the website is compatible with "most" browsers.

In particular, "image" data in websites can cause issues.  Some types of image data are not easily translated by the printing software.  This data must usually be either downloaded as part of a document (saved as PDF), or snipped and saved an an image file.

Options might include:

• Use a different browser
• Download the data you need to print - save it to your computer, open the file, and print.
• Snip an image of the data on the screen - save the snipped area as a .jpg (image) file, open the saved file and print that.

If you are really adventurous and willing to poke at it,

Check whether your browser can adjust the fonts and possibly other characteristics.

References

Related to Windows

Snip – available since Vista!  Check out the “delay” feature in Windows 10

Snipping Tool in Windows 10 / 8 / 7: Tips & Tricks to capture screenshots

From Microsoft

Use Snipping Tool to capture screenshots

Firefox provides a "snip" feature -- you must have a Firefox account to use it.

Firefox Screenshots

Adobe Reader DC – Needed Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

NOTE:  Adobe Reader DC software should be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

Mobile Printing

HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

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Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 6970 All-in-One Printer series 

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