07-21-2019 11:54 AM
I recently updated Windows to the most recent edition on my HP Spectre, and at first the synaptics touchpad was not working. I updated the touchpad and it works, but now I cannot find a way to disable the 'tap -to-click' feature on the touchpad. I have gone into control center as well as the settings for the synaptics touchpad, but there seems no way to turn it off.
07-23-2019 06:49 PM
Welcome to HP support community.
You may follow the steps suggested in this support document - HP Notebooks with Synaptics TouchPad - How to Disable the "Double Tap to Enable or Disable TouchPad"...
To disable the Double Tap to Enable or Disable TouchPad feature, open the TouchPad tab in Mouse Properties.
Click Start , and then type mouse in the search field.
Click Change your mouse settings.
Click Additional mouse options.
In Mouse Properties, click the TouchPad tab.
To disable the Touchpad when using a USB mouse, check Disable external pointing device when external USB pointing device is attached.
Figure : Disabling the Touchpad
To determine if the icon for the Touchpad is displayed in the taskbar, and if it is, how it appears, make the appropriate selection under Tray Icon.
Figure : Tray Icon settings
If the issue persists uninstall the touchpad drivers from device manager and update the BIOS and touchpad drivers from the link below.
You can update the drivers on your PC using HP support assistant.
Refer this article to know more information about using HP support assistant.
Refer this document to further troubleshoot touchpad issues with your PC.
Let me know how it goes.
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