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Can take pictures but no videos.

HP Recommended
HP Laptop 15-dw0xxx

Hello to all! 

I can take pics but I can"t record personal videos. When I open the camera app and click the video icon the double zeros are there but it never starts to record. The red button normally associated with starting a recording appears for an instant and disappears. I believe it makes some sort of "ding" noise when I click it and just says front facing camera... Hope this was helpful so you guys can help me. Thank you.

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