-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Caps Lock On/Off icon

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1 REPLY 1
05-02-2024 12:47 PM
Hi @5CD242G1CS,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like your Caps Lock key might be triggering a feature or application on your laptop rather than toggling the Caps Lock function as expected. Here are a few steps you can try to troubleshoot and resolve the issue.
- Restart your laptop: Sometimes, a simple restart can resolve unexpected behavior. It can reset any temporary glitches or software issues.
- Check keyboard settings: Go to your laptop's keyboard settings and make sure that the Caps Lock key is set to its default function of toggling Caps Lock and not assigned to any other action or shortcut.
- Update drivers: Make sure your laptop's keyboard drivers are up to date. You can usually do this through the Device Manager in Windows or a similar system settings menu in macOS.
- Check for third-party software: Sometimes, third-party software or utilities can interfere with keyboard functionality. Check if you have any software installed that might be causing the issue, and consider temporarily disabling or uninstalling it to see if the problem resolves.
- Reset keyboard shortcuts: If you've recently installed any software or made changes to your system settings, it's possible that a new keyboard shortcut has been assigned to the Caps Lock key. Check your system settings or any relevant software settings to see if this is the case, and reset the shortcut if necessary.
- Perform a system restore: If the problem started recently and you're not sure what caused it, you can try performing a system restore to revert your system back to a previous state when the Caps Lock key was functioning correctly.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
Raj_05
HP Support Community Moderator
HP Support Community Moderator
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.