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HP Recommended
HP Laptop PC 14-d2000 (2D126AV)
Microsoft Windows 11

The caps lock, b and n keys on my HP Laptop PC14-d2000 have stopped working. I can't even log in to it right now, I will have to change my password. I saw another thread on this same issue which suggested pressing esacape on start up, this brings up a menu and F2 needs to be selected but the F buttons don't work when I do this. Any help would be greatly appreciated.

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