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‎03-24-2025 12:47 AM

HP Recommended
Operating System: Microsoft Windows 11

My laptop charger (the part where you plugin) has black marks on it. I have two chargers and they both have the same mark, they both also don't function great, if not at all.

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1 REPLY 1

‎03-27-2025 02:48 PM

HP Recommended

Hi @Green_Froggy,

 

Welcome to the HP Support Community! 

 

I see that both of your chargers have black marks and are not functioning well. Could you please share more details? Could you please share the model name of your device? Are you experiencing issues with the laptop not charging at all, or is it charging intermittently? Also, do you notice any burning smell or overheating when plugging them in?

Let me know so I can assist you better!

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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