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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-09-2021 02:29 PM

HP Recommended
Product: Notebook 14
Operating System: Microsoft Windows 10 (64-bit)

My HP Notebook 14 - cf3023no flickers in color from a brighter (standard color of film or show) to a more grey tone. It happens in full screen mode after a few seconds have passed.  When I move the cursor the normal and more brighter colors comes back for a few seconds. It happens when watching Netflix via app but not via chrome browser. It also happens when watching files on other platforms. 

 

Can this be fixed? It’s a new laptop bought only two months ago. 

 

Appreciate any help. 

 

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