01-14-2020 08:23 PM
Completed a Windows 10 update and now my touch screen does not work.
01-17-2020 12:02 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that the touchscreen stopped working after a recent Windows update.
Don’t worry, I assure you I will try my best to get this sorted.
What is the Windows version installed on your computer?
What is the product number of your computer?
Meanwhile, I recommend you perform a system restore back to the date when the touchscreen was working fine and check whether the issue is resolved.
Follow the steps in the below article to perform a system restore.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee