I have started to use my gaming notebook nearly 2,5 years ago which is Pavilion 15-BC300NT.
Last week my notebook started to freeze in max 5 minutes. I set up clean windows 10 and updated all drivers. I made system check, ssd and ram test. There seemed no problem on ssd and ram. Freezing problem doesn't solved but I can use notebook avg 2 hours, then freezed again . I restart it then there was a message about SSD problem. Then I enter the bios f10 then save and notebook starts to work again up to the next freezing time.
I use it 4-5 days like this conditions. Yesterday it is freezed again, I restart then there was just Completely Black Screen (but not like shut down appearance like bios black screen without letters etc.) . can't enter bios etc.
Power button light is on and fans are working. Removed ram, ssd, hdd. Black screen situation continues. When I completely remove ram, caps lock led blinks 3 times long 2 times short means there is no ram on notebook.
I used external monitor and no signal message seen.
I called HP Tech Service and they told me there may be a mainboard problem. The warranty for my notebook includes 2 years and it is expired. After warranty expired it passes just 6 monthes and there is mainboard problem 😞 they want 320 euro for new main board. I bought the notebook 375 euro 2,5 years ago.
Could you help and tell me what is the exact problem on my notebook? And how can I fix my notebook cheaper?
I called them. HP Turkey has an agreement with BDH Company for technical support. BDH offer me 320 euro for new mainboard and I didn't accept (I bought notebook 375 euro). I am searching to buy a new notebook except HP now.
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