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HP Recommended
HP Pavillion x360
Microsoft Windows 10 (64-bit)

I bought this pc in January 2019. My usual use is at university and I always carried it with a super safe soft shell inside the pc backpack. never fell or hit anything. The screen is peeling off as for attached photo and the keyboard many buttons do not work well. How can I do? It should still be under warranty

 
 

WhatsApp Image 2020-08-11 at 23.30.42.jpeg

1 REPLY 1
HP Recommended

@Ilaria2005

 

I reviewed your post and I understand that the screen is coming off from the bottom right side and the keyboard is not working correctly.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.