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HP Recommended

Hi everyone.

 

I have a hp 15-bs502ns laptop with one hdmi port and i'm trying to connect dual monitors.

Im testing Startech USB 3.0 to Dual HDMI Adapter:

https://www.startech.com/es-es/adaptadores-video-y-pantallas/usb32hd2

 

Its working fine but the refresh rate and the latency is a bit slow, also when opening or resizing  new windows

 

Is there any other option to connect 2 monitors to my laptop, using a dock station for example?

In that case, what model would be compatible?

 

Thank you

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@IgnacioLS 

 

The specs of your machine is

 

             https://support.hp.com/au-en/document/c05795791

 

If you wish to connect to 2 external monitors (only-total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

 

Other option: :   https://support.hp.com/au-en/document/c05357751


Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@IgnacioLS 

 

The specs of your machine is

 

             https://support.hp.com/au-en/document/c05795791

 

If you wish to connect to 2 external monitors (only-total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

 

Other option: :   https://support.hp.com/au-en/document/c05357751


Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

I,ve purchased the hp 3005 pr and works fine!!

Thank you!

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