Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting . Or if you need technical support for your calculator visit: HP Calculators. .
New member
1 0 0 0
Message 1 of 2
Flag Post

Cracked screen on HP x360 14 Inch Pentium Gold 4GB 32GB FHD Chromebook - model 14-da0002na

HP Recommended
HP Chromebook x360
Chrome OS

I have a HP Chromebook x360 14" touchscreen  that has a cracked screen which has caused the touch screen to be inoperable.

Serial Number: [Personal Information Removed]
Product Number: 6BG49EA
Product Description: HP Chromebook x360 - 14-da0001na
I would appreciate any help on whether i can order a replacement or get this repaired please. Thanks


Level 17
Level 17
48,185 21,045 4,669 8,833
Message 2 of 2
Flag Post
HP Recommended

I suggest that you take it to a notebook shop. 


Personally, I wouldn't sink any money into a Chromebook. I do own one.

I am not an HP Employee. I volunteer my time and offer my knowledge to support fellow users. The only reason I am here is to assist others to try to resolve their products issues.
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation