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Shiie
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Message 1 of 2
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Cracked screen

HP Recommended
HP ENVY x360 Convertible Laptop PC 13m-bd0023dx
Microsoft Windows 11
Good day, my HP Pavillion screen cracked (I don't know why tho). The right side of my screen is still operational, as well as the touch screen function, however the left side of the screen is not. May I know how much will this cost?  
 
 
Please reply as soon as possible. Thank you very much. 
 

 
 
1 REPLY 1
Echo_Lake
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Message 2 of 2
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HP Recommended

@Shiie

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand your HP notebook screen is damaged, to fix this issue your computer needs to be repaired.

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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