06-24-2016 05:22 AM
WHEN I POWER ON MY LAPTOP (PAVILLION 15N-225TU) SCREEN REMAIN BLACK WITH SOME LITTEL BLINKING.
06-24-2016 02:43 PM
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I understand that you are having an issue with the display, and wanted to assist you! I see that when you start the notebook the display remains black, and the LED lights blink.
To start, can you provide me with the Product Number of the notebook? Here is a link you can use that will help you find your Model and Product Number:
HP Customer Support - Products
Is the LED light blinking, where you plug the AC Adapter cord? Or are you referring to the LED lights on the Caps Lock? If the LED lights on the Caps Lock is blinking, how many times will it blink? They should blink 1-6 times, pause, then blink 1-6 times again. Looking forward to your reply.
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