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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

1.HP G61 Notebook PC

Serial Number-{Removed for privacy}

Product Number-VR523EA#ABU

2. Windows 7 64-bit

3. no error

4. no change.

 

Recently I've been having problems viewing dailymotion videos, they don't load leaving the page all loaded except a white or black field for the video. I've updated adobe flash player, but didn't fix it. So, i installed it and reinstalled and still didn't work. Youtube and veoh videos work perfectly. Could you please help me?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Try the following.

 

First, download the Flash uninstall utility on the link below and save it to your Desktop.

 

http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe

 

When the download has completed, close all browser windows and run the uninstaller.  After this has completed, restart the notebook.

 

Next, download and install Firefox and then using Firefox, download and install the latest version of Adobe Flash.

 

Close all browser windows before running the Flash installer.

 

Launch Firefox and see if the videos play Ok - if they do, close Firefox, open IE ( make sure you open Internet Explorer and not Internet Explorer64 ) and click on the same Adobe Flash link above to get a prompt to install the ActiveX component.  When done, restart IE.

 

If you want to use Internet Explorer 64, install Adobe Flash for this browser using the link below.

 

http://labs.adobe.com/downloads/flashplayer11.html

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

View solution in original post

7 REPLIES 7
HP Recommended

Hi,

 

Try the following.

 

First, download the Flash uninstall utility on the link below and save it to your Desktop.

 

http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe

 

When the download has completed, close all browser windows and run the uninstaller.  After this has completed, restart the notebook.

 

Next, download and install Firefox and then using Firefox, download and install the latest version of Adobe Flash.

 

Close all browser windows before running the Flash installer.

 

Launch Firefox and see if the videos play Ok - if they do, close Firefox, open IE ( make sure you open Internet Explorer and not Internet Explorer64 ) and click on the same Adobe Flash link above to get a prompt to install the ActiveX component.  When done, restart IE.

 

If you want to use Internet Explorer 64, install Adobe Flash for this browser using the link below.

 

http://labs.adobe.com/downloads/flashplayer11.html

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

I like these out of scope questions.

Please tell me what web browser you mainly use? FireFox? Internet Explorer? Opera?

If you're using IE I want you to download FireFox and try loadng the video.

 

Don't get discouraged if this doesn't work just keep in mind that these are easy questions that needs a easy answer.

 

by the way - your product number VR523EA - Everything after the # sign; don't worry about typing that.

HP Recommended

english

HP Recommended

@noman0099 wrote:

1.HP G61 Notebook PC

Serial Number-{Removed for privacy}

Product Number-VR523EA#ABU

2. Windows 7 64-bit

3. no error

4. no change.

 

Recently I've been having problems viewing dailymotion videos, they don't load leaving the page all loaded except a white or black field for the video. I've updated adobe flash player, but didn't fix it. So, i installed it and reinstalled and still didn't work. Youtube and veoh videos work perfectly. Could you please help me?

Thanks


 

HP Recommended

when i am playing videos in video players like (vlc,real,powerdvd)) the picture is blank but audio is playing. it happened when i updated my system thru windows automatic update, i had tried many ways to solve like i have restored,uninstalled flv player and reinstalled it, even my video players but it didn't work,

HP Recommended

it was good video

HP Recommended

i have same problem , youtube seems to work fine but All others dont show video, like pornhub and Dailymotions not showing videos. but i found a Fix!  Here's what to do

 

it's not your Flash, it's not your java, it's not your windows update, it's not your cookies or history, it's not Third-Party block.  if youtube is working and dailymotions not.

 

 

I was using Internet Explorer 9 when this issue occur unable to play video.

 

Here's how i fix it, 

 

if you are using Internet explorer look up into the corner of your browser and u should see a Settings icon , click that or hover over the mouse and it will drop down a list of things,  It varies from Browser depending on which browser u have but u should be able to find this Settings icon.  You can go from the Tools menu to find this drop down list of things, instead of going to Settings.  Ok now, after u click the Settings or Tools, and it drops down a list of things u will see some things,  find ...  ''F12 Developer Tools'' 

or just hit F12  if you are using Internet Explorer.  But i guess other Browsers might have something similar to this just find it.

 

 

The Developer Tools is right below the Manage Add-Ons from the drop down list , it looks like this


Print
File
Zoom (100%)
Safety
_____________

View Downloads
Manage Add-Ons
F12 Developer Tools
........
_____________
Internet Options
About Internet Explorer

 

 

or you can click from your Tools menu and it will look different than the above but u should still see the Manage Add-Ons and F12 Developer Tools in there from the Tools menu. 

 

 

 

 

Ok after u click the 'Developer Tools'  it will open up a small window box that fills up almost halfway to the screen (internet explorer).  now from here on,  find  CACHE from the list of tabs. it will look something like this

 

 

File Find Disable View Images Cache Tools Validate | Browser Mode: IE etc etc

 

Click on the 'Cache' and  then select one of the option that says 'Clear Browser Cache for this Domain'' and refresh and u done.  now the video Loads. finally. 

 

 

make sure you are on the dailymotions video page while u are clearing your cache.  this is important.

 

This clearing of Cache is not your ordinary  clearing of the History , footprint, cookies thingy that comes with your browser, this is different clearing,  this Developer Tools is a rare menu that is in plain view and hidden within the Tools or Settings area , accessible within any or most browsers.  people dont even think of this hidden menu.

 

 

So why is Youtube working and Megavideosonline working and other places working but not here?

Because you watched too many long minute videos in dailymotions and the Cache fills up. and needs to be cleared. in this way. haha 

 

 

Please register and give back a reply if you are successful. so we know it worked for people. because it worked for me. 

 

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