Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Damage Screen repair.

HP Recommended
HP ENVY x360 Convertible 15m-bp1xx
Microsoft Windows 10 (64-bit)

My laptop screen is cracked (damaged) on one side. Touch is working on half part of the screen. I am out of the warranty period. Can some please suggest to me how to fix this issue?  I will need to buy a new screen.

Thank you.

Please email me on [personal info removed]

Level 16
Level 16
30,467 30,374 2,777 6,711
Message 2 of 2
Flag Post
HP Recommended


First of all, we do not respond via email.


Second, we are not HP Tech Support, so we can not provide any detail instructions for performing any hardware replacement, like a screen.  This can be very difficult and costly to do. For this information, you would need to contact an HP Repair or Service Center.

Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region:

If that link does not provide you sufficient information, then use the main HP link:

I've found those links to be unreliable if you're using Win10 and the new Edge Browser; so if you are, you need to use something else, like FireFox.

Good Luck



***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation