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HP Recommended

Device USB\VID_05C8&PID_0361&MI_00\7&1f9992c5&0&0000 requires further installation.

Example: HP Pavilion 17-e020us Notebook PC
Microsoft Windows 10 (64-bit)

My webcam is not working and when I check device manager I see the following:

Device USB\VID_05C8&PID_0361&MI_00\7&1f9992c5&0&0000 requires further installation.

How can I fix this?

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Message 2 of 2
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Flag Post
HP Recommended

Device USB\VID_05C8&PID_0361&MI_00\7&1f9992c5&0&0000 requires further installation.

Hi:

 

The only suggestion I can offer, would be to see if installing the HP Universal Camera driver for W10 works for you...

 

This package contains an HP Universal Camera Driver to support the integrated webcams in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp79001-79500/sp79338.exe

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