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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Did a fresh install of windows 10 touch pad and wifi dont wo...

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06-09-2024 03:37 AM
SO, I erased my hard drive of my hp laptop 14ep0063cl with diskpart because there was bitlocker on it without the password...
and I reinstalled windows 10 from a usb bootable flash drive and everything went good but i believe im missing alot of drivers and i just need two important ones..the wifi ones and the touchpad ones..like I cant even see available networks with the wifi..
please help..oh and its asking for a password when I try to go into bios..i mean it says "administrator password"??? How do i bypass this? I can get to the home screen too..
please advise thank you
06-09-2024 06:42 AM
That model notebook is only supported by HP for W11.
You won't find a W10 touchpad driver.
Below is the link to the W10 Wi-Fi driver you need:
https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.exe
I recommend you reinstall W11 if you want the touchpad to work correctly.
Sorry, but this forum prohibits anyone from assisting with removing a BIOS password, and we couldn't even if we were allowed to.
If you don't know the password, there is no way to remove it.
Rule 4. d.