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- HP Community
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- Disable touchpad when using separate mouse
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11-17-2017 07:32 AM
I am using HP ENVY x360 - m6-aq105dx. I want to disable the touchpad when I use a separate mouse. Please help me to resolve it. Much thanks!
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Accepted Solutions
11-18-2017 01:34 PM - edited 11-18-2017 01:35 PM
Hey there! @herophan, Thank you for joining the HP Forums!
I understand you would like to disable touchpad when you are using a separate mouse.
Don't worry I'd like to help you out.
Did you make any software or hardware changes on your laptop?
As you mentioned you would like to disable touchpad when you are using a separate mouse.
Try double tapping on the top left of the trackpad this should disable the touchpad. Just double tap at the same place to enable the touchpad.
Try the steps recommended below.
1.In the search box type mouse in the search field.
2.Select Mouse from the list of options.
3.Click the Device Settings tab.
4.From the Devices list, select Synaptics LuxPad V7.5, and then click Settings....
5.Double-click Tapping. The Tapping window displays.
6.Uncheck Double Tap to Enable or Disable TouchPad.
7.Click Close, and then click OK.
8.In the Mouse Properties window, click Apply.
If the issue persists uninstall the touchpad drivers from device manager and update the BIOS and touchpad drivers from the link below.
You can update the drivers on your PC using HP support assistant.
Refer this article to know more information about using HP support assistant.
Refer this document to further troubleshoot touchpad issues with your PC.
If the solution provided worked for you, please mark accepted solution for this post.
Let me know if this works!
Have a great day ahead! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
11-18-2017 01:34 PM - edited 11-18-2017 01:35 PM
Hey there! @herophan, Thank you for joining the HP Forums!
I understand you would like to disable touchpad when you are using a separate mouse.
Don't worry I'd like to help you out.
Did you make any software or hardware changes on your laptop?
As you mentioned you would like to disable touchpad when you are using a separate mouse.
Try double tapping on the top left of the trackpad this should disable the touchpad. Just double tap at the same place to enable the touchpad.
Try the steps recommended below.
1.In the search box type mouse in the search field.
2.Select Mouse from the list of options.
3.Click the Device Settings tab.
4.From the Devices list, select Synaptics LuxPad V7.5, and then click Settings....
5.Double-click Tapping. The Tapping window displays.
6.Uncheck Double Tap to Enable or Disable TouchPad.
7.Click Close, and then click OK.
8.In the Mouse Properties window, click Apply.
If the issue persists uninstall the touchpad drivers from device manager and update the BIOS and touchpad drivers from the link below.
You can update the drivers on your PC using HP support assistant.
Refer this article to know more information about using HP support assistant.
Refer this document to further troubleshoot touchpad issues with your PC.
If the solution provided worked for you, please mark accepted solution for this post.
Let me know if this works!
Have a great day ahead! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
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