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‎09-01-2019 07:44 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

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 to Do  

3 REPLIES 3

‎09-03-2019 06:32 PM

HP Recommended

@Viveksgowda

Welcome to the HP Community

 

Could you please help me with the exact model name or the product number and the operating system of the computer?

 

Keep me posted.

 

Have a great day!

Cheers 🙂

 

Raj1788
I am an HP Employee 

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‎09-06-2019 01:06 AM

HP Recommended

Notebook Serial Number    :   5CD8462VDW    

Notebook Part Number       :   5FP53PA

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‎09-06-2019 04:03 PM

HP Recommended

@Viveksgowda

 

Try connecting to an alternate monitor and check if works.

 

Boot to BIOS and check if the screen works fine.

 

Meanwhile, refer to this link: https://support.hp.com/in-en/document/c04718479 for Computer Does Not Start 

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

Was this reply helpful? Yes No
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