08-16-2016 05:45 PM
Since the latest Anniversary Update from Microsoft the display on my Spectre x2 tablet no longer auto-rotates when I rotate my tablet.
In settings->system->display there is no longer a checkbox for autorotation. Nothing shows up at all.
I called customer support and they had me go through the registry to ensure the Autorotate option was enabled: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AutoRotation
The technician from HP customer support tried to find a solution using remote desktop but after about 30 minutes told me there was no solution, that I was the first customer to have this issue since the update, and HP will get back to me once they have resolved the problem.
Is anyone else having an issue with auto-rotation since the Windows 10 Anniversary Update?
12-17-2016 01:35 PM - edited 12-17-2016 01:36 PM
I am also having an issue on my Ency x360. Just performed a reset and installed the 'AMD Virtual Buttons Driver'. The lock rotation button appears and a message saying automatic rotation is enabled when I bend the screen back, but it doesn't actually rotate when I rotate the screen.
12-18-2016 11:30 AM
Thank you for joining HP Forums.}
I'll be glad to help you 🙂
As I understand the display Auto-rotation Broken After Anniversary Update,
Please attempt the 3 methods listed below:
With the keyboard connected, press Ctrl + Alt + [directional key]
The directional key could be the up arrow, down arrow, left arrow, or right arrow depending on your preference.
(This keyboard shortcut/command should work in most versions of Windows on all PCs.)
Find an empty space on the desktop.
Either tap and hold with your finger, or right-click blank space on desktop. Go to Graphics Options > Rotation > select desired rotation angle.
Start Menu > Settings > System > Display. Click the box under Orientation > make a selection.
This third method may prove most useful without a keyboard while multi-tasking. The window with the display settings can be kept open or minimized, and you can always bring it back up to quickly change the orientation at will.
Reply back for further assistance.
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12-18-2016 12:32 PM
Thank you for the update,
I appreciate your time and efforts,
That's great news, however, (God forbid) if the issue reoccurs, perform the steps suggested in my last post and keep me posted,
I hope both you and your product works great and remain healthy for a long time 😉
To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And accept this as the solution to help others find your post helpful.
Take care now and do have a fabulous week ahead. 🙂
I am an HP Employee