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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-24-2018 02:22 AM - edited ‎01-24-2018 04:31 AM

HP Recommended
Product: HP EliteBook 1040 G3 Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

Support, 

 

We have couple of sets of HP EB 1040 G3+ docking station + 3x HP ZR22w Monitors. Two of those screens are connected to Display Port  ( using DVI to Display Port adapter ) and one via VGA.  We set it up to use 3 external monitors with the notebook lid closed down ( not using notebook screen ). In majtority cases when turning on notebooks after sleep/hibernate/power-off state only the VGA monitor lights up. Both Display Port (DVI) screens are still in sleep mode. 

 

We haven't come up with one solution for the issue yet:

Sometimes opening the laptop lid and putting it back down wakes ramaingin 2 monitors.

Sometime unplugging and reattaching the  DVI cables from docking station wakes up screen. 

Sometimes the switch screen ( FN+F4 )  

Sometimse "playting arround" with Screen resolution option in Windows wakes them up. 

 

In general

1) we dont have issue only with VGA screen

2) this is not single case issue ( a least 5 cases ) 

 

Regards Leszek 

 

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