08-28-2016 08:17 AM
When ever playing a game or movie, there will be short moments of freezing and a strange noise as if it were stuttering. Then it will just go back to normal. But then it will come back again momentarily.
Can anyone help me?
08-30-2016 04:31 PM
Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with video and audio with games and movies. I would like to assist you today with resolving this issue.
Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?
Are the games and movies from the internet?
Please get back to me with above information, so I can help you better.
I work on behalf of HP
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