08-04-2012 01:48 PM
I have a Compaq Presario CQ60. The Display does not appear to be working. When I turn on the laptop
the display remains black. No boot up screen, nothing.
I can't go into the bios because I have no screen. The screen remains black.
The harddrive appears to be working and all other functions appear to be working but I am not sure because I have no screen.
Is this a known issue with the Compaq Presario CQ60?
How can I fix this problem?
Solved! View Solution.
Re: Display not working - Compaq Presario CQ60
08-04-2012 06:43 PM
08-04-2012 02:31 PM - last edited on 02-21-2017 10:03 PM by OscarFuentes
Check the below link:
08-04-2012 06:40 PM
Okay, I followed the intrsuctions in the link.
I connected a display to the laptops extrenal VGA port, The video worked fine and I was able
to login to windows. I logged on to HP's website and got all the latest drivers and software for this computer. I updated all the drivers and flashed the bios. The display on the laptop still is not working. When I turn on the computer I get a very faint light on the display but nothing more. The Display settings are set to default.
I don't think it is a software issue but a hardware issue.
Startup Symptom: LEDs glow and displays a black screen, no boot up screen or operating system on laptop display.
I don't know if it is the LCD inverter, or the LCD display itself, or another hardware issue?
Is there someone at HP I can contact to get this fixed?
08-04-2012 06:43 PM
It looks that the display panel should be replaced.
Does your notebook is still under warranty?
If yes please contact with HP. How to do it?
Check the link below and choose your country:
Contact HP Worldwide
If not then you may visit any notebook service to fix this.
08-05-2012 10:03 AM
It turns out the laptop is now out of warrenty.
I checked with HP's parts department and the part is very expensive ( LCD Inverter board - $60 )
The laptop is a few years old and becomming obsolite. Also the laptop internal fan is begining become noisey.
I see new laptops on HP's website for $400
I found replacement LCD inverter boards on ebay.com for as little as $4.00
I viewed videos on utube.com on how to replace the LCD inverter board on the Compaq CQ60, Step by Step instructions by computer repair technitions. It is fairly easy. I could pay $125 and have a shop fix it for me or I can do it myself.
I think I am going to buy the part from ebay.com for $4.00 and do it myself.
I am going to save my money and buy a new laptop when Windows 8 comes out.
Thanks again for you help, Alexander
10-29-2012 07:19 PM
So by reading everything, sounds like this was the problem: http://www.youtube.com/watch?v=8WZcrkzg3uE
I can tell you right now that replacing the inverter didn't work, as I just did it myself, and am looking into replacing the sreen myself. (Just got to return the bulb I bought without looking at the screen itself.)
On eBay, screens for the model start at just over $50 and go up, so really it's up to you whether you want to (or have already had) just gotten a new computer or not.
07-13-2013 12:51 PM
Hello please i have the same problem with my Presario CQ60- 218EM Laptop and want to find out if changing the inventor solved your problem,? I have connected my Laptop to the external monitor and its works fine but no video on the laptop screen,just some back light,please help me its seems its the same problem as yours?Thank you Mugabe
07-13-2013 01:43 PM - edited 07-13-2013 02:04 PM
The best advice I can give you is to check with a computer repair shop for a FREE estimate.
As there could be many reasons for a Bad non-working display.
New laptops cost under $300 today for a 15-inch. It may not be worth fixing your old laptop.
You could ask the computer repair shop to recover you old files.
You really need the right diagnostic tools to trouble shoot and test computer components. So I would not recommend fixing it yourself unless you have money and time to burn.
It is a simple process of elimination to fix a computer. Find the bad part and replace it. The problem is it could be any of many parts that are bad and laptops are harder to fix and troubleshoot than PC's.
There was a class action law suite filed against HP by consumers with laptops with bad displays and bad video chip solders on the motherboard causing laptops displays to fail. This effected Nvidia video chips mainly. The date to file a claim has long expired.
Because there could be many reasons for the bad display and known problems with these older HP laptop I suggest you buy a new laptop. These older compaq laptops are meeting there end of use date and the warranty has long expired.
- Troubleshooting display brightness (Windows8, Windows7 and Widnows Vista)
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)
- HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8)
- HP Notebook PCs - Touch Screen Issues (Windows 8)
- HP Notebook PCs - Green Screen and Other Video Playback Issues (Windows 10)