Display replacement

[AMOR007]

Hello,

my son accidentally dropped my laptop and it damaged the display panel. The laptop works but the screen does not display anything except colours. I have contacted few repairs shops and they quoted me more than 50% of the cost of a new laptop replacement and they would not guarantee if their repairs would guarantee the solving of the problem? Can anyone suggest how to get the HP display for the laptop (not screen only) or recommend a good repair centre. I live in Berkshire. I am not sure if HP would carry the repairs themselves and charge me for it. Thank you for your help.

[Echo_Lake]

@AMOR007

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand your HP notebook display is damaged, to fix this issue your computer display assembly needs to be repaired.

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!