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Display showing black horizontal lines

HP Spectre 13-ac000 x360 Convertible PC
Microsoft Windows 10 IOT



I am getting horizontal black lines on my monitor and i ran all the test and i think its hardware issue. Last time i spoke with someone from HP support i was told that this product is not launched in India yet. 


Now i can see this available on the store , and the display unit is not available on the sparepart store. What are my options to get the display and get it fixed. Whom should i contact to check the availability of the display unit.



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Message 2 of 2
Flag Post
HP Recommended

Display showing black horizontal lines



Please check in BIOS if you see those lines. If the lines are there in BIOS, I suggest you contact HP Support for Service Options


Click on this link - and select your Country to get the Contact details for HP Support

Thank you


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I Am An HP Employee

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