Display turns off after I plug my charger in

[Gustavo23]

I was waking my laptop up because it was in sleep mode and I plug in my charger because the battery is currently at 47%. I don't have power saving on and I did not get any error messages. I got the windows 10 most recent update yesterday as well.  Any help would be much appreciated. Thank you in advance.

[RnRMusicMan]

Hi @Gustavo23, 

Thank you for joining the HP Forums! 

I saw your post on how your display is turning off after you plug in your charger. I am happy to help! 

What is your product number? How Do I Find My Model Number, Serial Number or Product Number?

In the meantime, please try our HP Support Assistant, and let me know what happens! 

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Hope to hear from you soon! 🙂