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Display turns off after I plug my charger in

Microsoft Windows 10 (64-bit)

I was waking my laptop up because it was in sleep mode and I plug in my charger because the battery is currently at 47%. I don't have power saving on and I did not get any error messages. I got the windows 10 most recent update yesterday as well.  Any help would be much appreciated. Thank you in advance.

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Display turns off after I plug my charger in

Hi @Gustavo23


Thank you for joining the HP Forums! 


I saw your post on how your display is turning off after you plug in your charger. I am happy to help! 


What is your product number? How Do I Find My Model Number, Serial Number or Product Number?


In the meantime, please try our HP Support Assistant, and let me know what happens! 


If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.


Hope to hear from you soon! 🙂

I work on behalf of HP

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